It is sad that the bank want's to do everything electronically, but when you want to do it electronically there is either no option or you are instructed to go to the bank

Item: Standard Bank
Rating: 1
Author: Nita L

It is sad that the bank want's to do everything electronically, but when you want to do it electronically there is either no option or you are instructed to go to the bank. Made payment this morning and discovered too late that I have already made a once-off payment to this beneficiary, but nowhere is there a button to reverse or assist with some help. What now Standard bank?

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

06 Sept 2024, 11:57

Good day Nit.

thank you for contacting us for assistance.

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.

We will do our best to resolve this issue as soon as possible and find a solution that works for you.

Our team will contact you to assist you.

Kindest regards
Standard Bank Hello Peter Team
***

Standard Bank's reply06 Sept 2024, 11:57

Official