it gets worse by the day!!!!!!!!!!!!!!!!!!!

<p>So to follow up on the disgusting and utter nonsense service recieved that i posted on a few days ago (and have still not received a response from Clint Peterson who is handeling m y complaint - i get notification that my card will be delivered to my office as oridinally requested 3 MONTHS AGO!!!!! they will apparently be here between 2-4pm today - i log onto my internet banking and i see a problem with my current credit card- i call the call centre - 3 times people hung up while asking me to hold! my question is - with the new card coming today - how will it be added onto my current internet profile? Answer: I WILL HAVE TO GO INTO A BRANCH TO ACTIVATE AND LINK IT!!!!!! what is the point of call centres and internet banking when you constantly have to go in to a branch to fix anythign? or to collect cards that were supposed to be couriered????????? if i could not make it into a bank in order to collect the card, how in the world will i make it in to be able to link it to my internet banking!!!!!!!!!!!!!!!!!!!!!!!!!!!!! this is why i have internet banking in the first place TO AVAOIND HAVING TO GO INTO A BRANCH!!!!!!!!!!!!!@!!</p> <p> </p> <p>when is this going to be fixed? when is standard bank going to get systems in place that benifit the customer??? this has been a DISGUSTING string of events and i have had enough! promise resolutions that being even more problems! all good and well i have the card, but now i will not be able to use it once i receieve it!@!!!!!!!!!!!!!!!!!!!!!!!!!</p>