SR
SOS R

1 reviews | Active since Mar 2009

12 Jun 2024, 12:34

It cant be right to have to deal with the same issue every month

It is over a week now since they (std bank mobile) are checking what happened to the airtime that vanished and they call half prepared. This after 2 follow ups in between. Tshepo used to help and understood what the issue was but I am told he is no longer working there.

0
Replies (1)
Standard Bank
Standard Bank's reply12 Jun 2024, 12:40
Official
Good day, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to look into this matter and find a solution for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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