1 reviews | Active since Jul 2011
IT CAN'T BE MOVING FORWARD WITH STD BANK
I would like the world to know how bad Standard Bank is at customer care. I have been banking with them for two years and I will now start the process of closing my accounts with them.
My home loan with Standard Bank, this requires me to have a transaction account with them as well to have access to access bond. This account has one debit order my monthly home loan repayment. I never use this account or card for any other transactions.
This account / card has had more then 6 *****ulent transaction over the past year. I never use my card NEVER. How was this hack / cloned? Their ***** department can't give me an answer. Just keep in mind I do not transact on this account. The only other company that knows about this account or card details is guess who Standard Bank. If they can't give me a better reason how this ***** happened I belief they STD BANK has had data / security breach. However they are quick to cancel the card. The problem now I can't access any of my accounts via internet banking.
Went to their Centurion Mall branch to get a new card. And the reception lady said we can't help you our systems is offline sounds like a government department.
DO NOT BANK WITH THESE PEOPLE!!
I will be closing all my accounts with Standard Bank
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
