"It Can Be!! - a promise of hope, change and optimism." LOL!!! Rather the complete opposite.

Standard Bank must be the most regressive bank in South Africa.

Their lack of accountability, efficiency, and urgency in dealing with queries is disgracefully shocking.

I purchased a vehicle with Standard Bank finance in December 2021, however, since this purchase, Standard Bank for some “brilliant and highly intelligent” reason, has flagged me as being under debt review.

I AM NOT UNDER DEBT REVIEW, NOR HAVE I APP**** TO BE UNDER DEBT REVIEW!!!

All attempts to have this INEXCUSABLE ERROR rectified have been futile and does not seem to be taken as a serious matter.

The levels of incompetence of the staff tasked with resolving this issue are immeasurable.

I’ve requested a settlement letter but must now send an email to their debt review department, and again, true to Standard Bank’s inefficiency, it may take 5 working days to receive the said letter. Previous requests for a settlement letter were provided within 30 minutes.

I want this issue permanently resolved, and I want written confirmation stating that it’s been resolved.