iStoreCard application is utter *******!!!

<p>****a shop! I app**** for their credit card, gave them permission to request my information from my bank. I then received a letter saying that my account has been approved and was even emailed the cost of credit letter, I was then told that I would be called to finalise everything, I am still waiting for that call. They went as far as to lie in and saying that they've made several attempts to get hold of me, when all I had received an was an SMS saying that they were unable to reach me and that I should call them asap, I did so and the line kept saying it was busy, I then called the call centre in an attempt to return the call, I WAS PUT ON HOLD FOR CLOSE TO 30 minutes.</p>