iStore Card service is Terrible

<p>I app**** for the iStore card online. A few days past without me hearing anything from Standard bank. Eventually I phoned them. "No you have been approved and the card will be delivered soon"</p> <p> </p> <p><br />I received the card on the 6th of January. I had to phone in to activate the pin. I could not do this over the phone as they said they had no record of my account. So I had no choice but to visti a branch.</p> <p> </p> <p><br />Did that got home and excited to use my card. I went to myistore.co.za trying purchase my item. "Declined". I tried several times but with no luck. Back on the phone with Standard bank. No there seems to be a FICA block on the card. So I got that remove and tried again. "Declined". Phoned again, no I have to wait 24 Hours. Right, the next day same story "Declines". So I phone again, this time I had to hold 30min for a consultant. Eventually someone tries to help me. No the can't see anything I must try again and they will call me back.... No call bac****!</p> <p> </p> <p><br />In the mean time I've sent 2 emails to the iStore Card devision with one reply telling my the FICA block has been removed, the other where I rep**** and said I still can't use the card hasn't been rep**** to. It Looks like you only get one reply per 24hours. That is really convenient.</p> <p> </p> <p><br />I also visited the Kolonade Branch, but after having to sit there for 30min with my baby, I left.</p> <p> </p> <p><br />I want this sorted out today or I want the account closed. This is pathetic!!!!</p>