JH
Jennifer H

1 reviews | Active since May 2018

23 Jul 2018, 13:01

iStore Card - No use full information given

I app**** for an iStore card on the 16th July 2018. When ever i follow up on the card no one seems to give me the correct feedback or know anything

All i know it was approved .... well i hope so as that is what they said. I don't know how long this process is going to take as no one can tell me.

0
Replies (2)
Standard Bank
Standard Bank's reply23 Jul 2018, 15:01
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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JH
Jennifer H's update24 Jul 2018, 07:54
Reviewer Update
Thank you for the speedy reply, however you indicate that this will be addressed as a matter of urgency. How will that be done? Do you have my details? Please advise Thank you