WI
Waheed I

1 reviews | Active since Jun 2016

29 Jun 2016, 19:00

iStore Card - Finding ways to lie and put you in debt you have not agreed to

<p>Terrible Service, I have posted on facebook, sent numerous emails. next step ombudsman. You have **** to me and given terrible customer service. You have not treated me fairly as a consumer </p> <p> </p> <p>I woudl like the call I placed last week whereby an agent told me their would be no cost to transfer from my account. Also I want the call where my interest rate is stated at 13% when I agreed to the 10,9 and 10,5 % on my document whcih I accepted.</p> <p> </p> <p>I only get email replys form a general email address. When i reply they requrie me to repeat my problem because it is soemone new every time they respond. Nobody is taking accountability and i as the consumer am being left in the dark. </p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply30 Jun 2016, 08:11
Official

Good day Waheed Isaacs

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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