IStore Card declined
<p>I have app**** for an Istore card online and it declined my application for a reason it thought is true.. I have never been declined any card in my life (and I have never missed a payment within the last 6 months)...I actually went to google the situation.. Apparently it happens with many people that does the online application.. People with excellent records gets declined. I think Istore is loosing a lot of business because of Standard bank. I phoned the Istore card helpline (wich is standard bank) and they didn't wanted to help me.. They said its only an online process.. I told them I have app**** 3 times and the guy said, no according to the records I havent app**** and he can't help me.. (It's only an online process)</p> <p>I wanted to buy an Iphone 6S 128 gig, but have to go and look somewhere else now. Standard Banks service is absolutely appalling.. Istore should get FNB to help you out.. They will make a lot more sales..</p>
Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
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Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
