1 reviews | Active since Oct 2015
iStore card application stinks
<p>App**** for an iStore card two weeks ago. </p> <p> </p> <p>My initial telephone follow up I was told that the process will take 7 to 14 working days. I accepted this thinking it won't take that long. I have followed up 3 times with the same excuse. </p> <p> </p> <p>Sending emails asking for a full status update of my application I haven't had a proper answer on the status. </p> <p> </p> <p>Today I am told that the application process is 21 working days long. </p> <p> </p> <p>How pathetic is this service from Standard Bank, two weeks to process a card application. </p>
Good day Wesley
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Good day Wesley
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Dear Wesley
Thank you once again for your posting.
I refer to our telephonic conversations and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Wesley
Thank you once again for your posting.
I refer to our telephonic conversations and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
