1 reviews | Active since May 2011
Istore Card Application
<p>I did my application online on Saturday 18/02/2017. Phoned the call centre to try and speed up the process, after I send my ID, bank statements, and proof of residence, they said they will phone me on Monday20/02/2017. Phoned me on the Monday as promised, telling me I need to send my documents through again, which I did. It was a back and forth till Wednesday 22/02/2017. I have eventually sent an email saying to please cancel my application because you guys are absolutely useless. After I have sent my documents, bank statement 5 times, payslips 4 times, ID 3 times!!! This was the response I got:</p> <p>"Your application has been cancelled because in 2017 you still don't know an alternative way of scanning documents.<br />Have a nice life"</p> <p>From the email ********** received 22/02/2017 3:30PM</p> <p>I am a sales Rep, and permanently on the road, I have no other way of sending documents other than from my Ipad!</p>
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
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