JH
Jacques H

1 reviews | Active since Nov 2014

17 Feb 2018, 10:19

Istore Card

******, ********* and lies, lies, lies... this is exactly what a bank should not be.

Thank you Kgomotso Mangel for being so rude and unhelpful. Apple is losing major business due to a bank with no integrity.

Lets see Standard Bank, lets see

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Replies (3)
Standard Bank
Standard Bank's reply18 Feb 2018, 06:23
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply18 Feb 2018, 06:35
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Thoko Kubheka

Complaint Resolution Centre
***
*** (fax)
***

JH
Jacques H's update18 Feb 2018, 06:39
Reviewer Update
I got the Ipad that I wanted through Vodacom. Took 5 minutes. So I also laid a complaint at the store and was referred to Apple SA, the lady gave me a contact at Apple SA. So I am not going to just leave this. Ethical is what you are not. Decline me twice in 2 years with BS reasons. So I want the real reason. Not you “maybe” “or” “it could be” but it was an internal decline.