Issues for 6 months with a cancelled credit card

I signed up for a credit card. Was never notified of its delivery to the branch for pick-up. Started receiving bills for the credit card that i had not even received (only monthly fee's). <br> <br> I called the Card Division. Told them to cancel this credit card, because i don't want to do business with a company who is so awful. Every time i try and do something with Standard Bank it goes horribly wrong. They apologized for their slack service (as usual), and promised to reverse all charges, and cancel this card. I also confirmed with them that my credit record would not be affected. This was under Standard Bank Service Request Number: ***.<br> <br> I got an SMS saying my issue had been resolved. But of course Standard Bank cant even do this. I am still getting SMS's about payments due:<br> <br> Standard Bank Credit Card statement for card ending 5555 as at 24AUG, balance is R133.12 on a limit of R40000. A min payment of R75 is due by 18SEP<br> <br> I expect to be contacted by email, or by phone (i am oversea's temporarily in Dubai - i have listed this number in the box on this form). I WILL NOT be making an international call myself to fix this (again) as i am sick of wasting money doing that.