JK
Jeroen K
1 reviews | Active since Nov 2017
02 Oct 2023, 18:57
issues closing account
Ive tried numerous times to close my account. I'm have gone back to europe and dont need my account anymore, now i see my there are still attempted debits, even though i have not used my account since march.
Please close account and contact me on email. no longer have my mobile number
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
02 Oct 2023, 19:39Dear Jeroen
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply02 Oct 2023, 19:39
Official
Dear Jeroen
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
JK
Jeroen K's updateReviewer Update
16 Oct 2023, 09:352 weeks and no comms. Please close my account, or suspend it or something
JK
Jeroen K's update16 Oct 2023, 09:35
Reviewer Update
2 weeks and no comms. Please close my account, or suspend it or something
Standard Bank's replyOfficial
16 Oct 2023, 09:40Dear Jeroen
We sincerely apologize for the delay in responding to this matter.
We will request our team to look into this matter and revert.
Please be on the look out for feedback from our team.
Kindest regards, Standard Bank Hello Peter Team ***
We sincerely apologize for the delay in responding to this matter.
We will request our team to look into this matter and revert.
Please be on the look out for feedback from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply16 Oct 2023, 09:40
Official
Dear Jeroen
We sincerely apologize for the delay in responding to this matter.
We will request our team to look into this matter and revert.
Please be on the look out for feedback from our team.
Kindest regards, Standard Bank Hello Peter Team ***
We sincerely apologize for the delay in responding to this matter.
We will request our team to look into this matter and revert.
Please be on the look out for feedback from our team.
Kindest regards, Standard Bank Hello Peter Team ***
JK
Jeroen K's updateReviewer Update
23 Oct 2023, 18:04no feedback has been received. just close my account........
JK
Jeroen K's update23 Oct 2023, 18:04
Reviewer Update
no feedback has been received. just close my account........
JK
Jeroen K's updateReviewer Update
09 Nov 2023, 08:42You can communicate with me via email
JK
Jeroen K's update09 Nov 2023, 08:42
Reviewer Update
You can communicate with me via email
Standard Bank's replyOfficial
09 Nov 2023, 09:34Hi Jeroen
Thank you.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Nov 2023, 09:34
Official
Hi Jeroen
Thank you.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
09 Nov 2023, 10:09Good Day Jeroen
Thank you for your contact details.
We will be in touch soon.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for your contact details.
We will be in touch soon.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Nov 2023, 10:09
Official
Good Day Jeroen
Thank you for your contact details.
We will be in touch soon.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for your contact details.
We will be in touch soon.
Kind Regards
Standard Bank Hello Peter Team
***