ISSUE NOT RESOLVED AFTER 3 YEARS

Item: Standard Bank
Rating: 1
Author: Morgan R

<p>I am still awaiting feedback, i have lodged several complaints but each consultant/manager that is allocated to assist me promises me feedback and then completely dissappears, i need urgent resolution on the following matter, unauthorized debits were going off my puresave account by CAPITEC BANK i need to find out if these amounts were reversed</p>

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

04 Jul 2017, 08:40

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank's reply04 Jul 2017, 08:40

Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

Standard Bank's replyOfficial

12 Jul 2017, 09:22

Thank you for posting your comments.

I attempted to contact you on numerous occasions to no avail.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

Standard Bank's reply12 Jul 2017, 09:22

Official

Thank you for posting your comments.

I attempted to contact you on numerous occasions to no avail.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***