IR
ISAK R

1 reviews | Active since Jun 2014

19 Jan 2024, 08:54

ISAK ROESTROFF

Standard bank Yet failed to contact. This is poor and not acceptable after about 26 phone calls and empty promises. How do they operate????? CAN SOMEONE PLEASE ASSIST ME???? I have a big big problem and I need your help please. In 2010 I borrowed R20 000 from Standard bank. In the beginning I paid my account accordingly . Just before Corona came , I lost my job. I went under debt review. After a while I was working again and started to pay off most of my debts. I was left with my Standard bank loan. Every now and then different attorneys threaten me and push me in a corner. The price just goes higher and higher every month. I used to pay R300 as agreed. But now I'm paying r400 every month. I tried to talk to them but I failed. I have a part time job now but can not pay the amount they asked for and i'm still under debt review.

0
Replies (10)
IR
ISAK R's update19 Jan 2024, 09:05
Reviewer Update
I opened this acc in 16/02/2010
14 years ago!!!
ACC NUMBER. ***9
Standard Bank
Standard Bank's reply19 Jan 2024, 09:06
Official
Good day Isak

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply19 Jan 2024, 09:13
Official
Good day Isak

Thank you for the details.

Our consultants will reach you as soon as possible.

KInd regards
Standard Bank Hello Peter Team
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IR
ISAK R's update22 Jan 2024, 08:24
Reviewer Update
Good morning. This is my ,,,,,,I don't know how many times i phoned STANDARD BANK. They keep on telling me lies and empty promises!!
WHY????

Can someone please assist me?

Can i got to ombudsman ore must i consulate a LOYWER???

Please help me!!!!

Standard Bank
Standard Bank's reply22 Jan 2024, 08:42
Official
Good Morning Isak

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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IR
ISAK R's update22 Jan 2024, 08:57
Reviewer Update
Thanks .....only in 2099?

I hope i can sort this out in 2024.

THANKS.
Standard Bank
Standard Bank's reply22 Jan 2024, 09:03
Official
Good day Isak

Rest assured we are going to get you sorted.

Warm Regards
Standard Bank Hello Peter Team
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IR
ISAK R's update22 Jan 2024, 10:14
Reviewer Update
Thank you kindly.
Standard Bank
Standard Bank's reply22 Jan 2024, 11:17
Official
Hi Isak

You're welcome.

Regards
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply22 Jan 2024, 11:38
Official
Hi Isak

Your matter is still under review.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***