AC
Abishay C

1 reviews | Active since Jun 2019

21 May 2020, 16:13

IS YOUR BANK THERE FOR YOU WHEN IT MATTERS..... STANDARD BANK IS MOST CERTAINLY NOT

No assistance from standard bank!!

I have always been a proud standard bank brand ambassador, but its sad to say that the trust iv had in my bank has been taken for granted..... I have called numerous times, waited for hours for them to pick up, and when they do, they cannot assist in any way. I have had the call dropped on me, I have spoke to agents that where extremely rude to me, I have asked to speak to a team leader/manager multiple times but I was told I can't. It has become a nightmare to deal with standard bank....

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Replies (2)
Standard Bank
Standard Bank's reply21 May 2020, 16:17
Official
Hello Abishay

Thank you for posting your comments. 

We are looking into the matter. We will revert to you as soon as possible. 

Kind regards
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply27 May 2020, 10:57
Official
Dear Abishay Chetty

Thank you once again for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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