KL
Karolien L
1 reviews | Active since Feb 2022
05 Apr 2022, 20:50
Is this what you call service ??
I requested a refund on a medical aid instalment that went off in December. My medical aid has been cancelled since December. Request was done 24 January , it was suppose to be sorted out by 29 March. And it still is not - Service request number ***. And this service is why I switch my salary to another bank
Why always the struggle
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Apr 2022, 14:06Dear Karolien
Thank you for posting your comments.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind Regards
Kind Regards
Standard Bank Help Centre:
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Standard Bank's reply13 Apr 2022, 14:06
Official
Dear Karolien
Thank you for posting your comments.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind Regards
Kind Regards
Standard Bank Help Centre:
***
KL
Karolien L's updateReviewer Update
15 Apr 2022, 12:57Well Standard Bank, another 2 days without the issue being resolved
KL
Karolien L's update15 Apr 2022, 12:57
Reviewer Update
Well Standard Bank, another 2 days without the issue being resolved
Standard Bank's replyOfficial
19 Apr 2022, 10:16Dear Karolien
Thank you for taking my call earlier.
As Per our conversation, we will reach out to you with an update.
Warm Regards
Thank you for taking my call earlier.
As Per our conversation, we will reach out to you with an update.
Warm Regards
Standard Bank Help Centre:
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Standard Bank's reply19 Apr 2022, 10:16
Official
Dear Karolien
Thank you for taking my call earlier.
As Per our conversation, we will reach out to you with an update.
Warm Regards
Thank you for taking my call earlier.
As Per our conversation, we will reach out to you with an update.
Warm Regards
Standard Bank Help Centre:
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