DR
Dudley R

1 reviews | Active since Jul 2011

17 Nov 2020, 16:07

Is this a bank or a Home Affairs Office?

Standard Bank Bayside Table View Branch - To endure the long wait for enquiry service at this very laid-back branch take the book "War and Peace" A big thank you for Benjamin for eventually coming to my rescue and solving my problem in 7 minutes after an over one and a half hour wait. Pathetic service!!!.

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Replies (2)
Standard Bank
Standard Bank's reply17 Nov 2020, 16:31
Official
Dear Dudley

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Nov 2020, 16:09
Official
Hello Dudley 

Thank you for allowing us the opportunity to look into your matter. 

We confirm that the matter was adopted and dealt accordingly.

Kind regards 
Complaint Resolution Centre 
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