PM
Peronè Myburgh

1 reviews | Active since Dec 2021

04 Jul 2022, 16:44

Is their standard to ***** from their clients?

If I could give stars in minuses, I would. Worst experience with a bank I have ever had!

I have Vehicle finance with them, and I WOULD NOT RECOMMEND. If you see Standard bank vehicle finance, run, run for the hills.

These people have caused me and my family so much stress, they do not care about their customers at all - all they care about is taking your money - without consent or any reasonable cause of course. And when they need to pay it back, you have endless struggles, ten thousand calls, hundreds of rands spent on the calls to fix THEIR MISTAKE, and waiting 3 weeks for a refund on a mistake that they made. Who cares if the customer starves to death - they can live without R3000 right? WRONG!!! You are taking money from people who absolutely can't afford it, Standard bank!!!

I don't want to be with a bank that *****s from me, do you think anyone else would?

0
Replies (3)
Standard Bank
Standard Bank's reply04 Jul 2022, 17:30
Official
Dear Peron Myburgh

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team
*** 
PM
Peronè Myburgh's update06 Jul 2022, 15:28
Reviewer Update
I have not heard anything yet about my query. Can a senior in your finance department please call me? I requested this on Monday on the call with the call center.


Pathetic service!
Standard Bank
Standard Bank's reply06 Jul 2022, 15:52
Official
Good Day Peron

 Thank you for alerting us to this. 

We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team ***