Is Standard bank Xenophobic?

<p>All the other banks understand that South Africa also employs foreign nationals and is the home of some of the finest universities in Africa, not to mention the great beaches and resorts, and will always have foreigners within its borders who also need banking services like every other individual with money in the bank within South Africa, I guess the world at large too.</p> <p> </p> <p>Why is it then that Standard Bank, is the only bank that says if you are a Foreign nationals can not use services like InstantMoney? We have the same account types as everyone else, other banks do not have such descrimination. </p> <p> </p> <p>Anyway I have been quite patient with Standard Bank really, my prestige banker and business banker can attest to that. Its been one mess up after another. The most recent one, left me overdrawn and with other debit orders bouncing back. Which I have two issues with. </p> <p>1. They (SB) decided to hand over my loan account to some collectors when I was not paying , mind you the loan has a retrenchment insurance which I processed when i was retrenched in November, but never got the cover only to be handed over. (My ABSA loan on the other hand, no stress, all processed and covered using the same info) Now, SB is debiting me the installment of the Loan now that i am employed again and their collection agent is also debiting me for the same loan, even after confirmation from the agent that it will not happen. Lucky enough my phone records all calls (Call Recorder Pro App [https://play.google.com/store/apps/details?id=com.appstar.callrecorderpro]) and I have the conversations when I got the confirmation from their agent and another when their call centre lady was forcing me to commit to an ammount I can not afford which is against the Consumer Act.</p> <p>2. They (SB) know that this is a salary account where they can charge R130 honoring fee, instead of R115 to reject the debit order, and allow the account to overdraw and make more money on the overdraft interest, since they are in the business of making money, and were confident enough to evaluate me to a Prestige Account.</p> <p> </p> <p>When it comes to Business banking, I can not transact online because I do not have a Business Cheque card because the process takes longer for Foreigners. I am the same person who they gave a Titunium Cheque card. I am not asking for a credit card, just a cheque card so I can transact for my business online. I was unfortunate to be hijacked and lost my wallet in the incident, I got my replacement Cheque card in a week, yet this was more than three months after my send application for the business cheque card. And I also app**** for one the same time. I ended up using my personal card to pay for business transactions on the net and they do not hesitate to call to veify (thats good to eliminate *****, I applaud them for that), then when speaking to the card division, they have not recieved my applications for my business card, nine months and three applications, and Zilch. </p> <p> </p> <p>I ask for a Statement on the business acount so my accountant can do the company returns, and the fee Is +-R750 for a statement. Whats the pricing structure for a statement. </p> <p> </p> <p>Anyway, is this just happening to me or as I asked, is SB Xenophobic?</p> <p> </p> <p> </p>