1 reviews | Active since Mar 2009
IS STANDARD BANK TRYING TO LOOSE ALL THEIR CLIENTS
Everybody is aware of FICA requirements. It would however be nice to be informed if this bank is freezing your account due to outstanding information. Speaking to the Business Accounts department, they inform me that they sent me an e-mail. Upon checking if they have the correct address, they could not find a record of any e-mail address. When asking why they don't have the decency to call at least, I was informed that someone was suppose to do that. I got informed to go to my branch, only to find out that it is still the original branch, and we have twice previously completed forms to get the account transferred to the branch two minutes away from us. Wonderful to see how the successful implementation of policies cause them to slide deeper and deeper into incompetence. Well done Standard Bank. Time to change banks!
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
