BO
Brendan O
1 reviews | Active since Jun 2020
07 Aug 2024, 00:28
Is Standard bank safe?
I've been trying to close my credit card for over 2.weeks now. I'm overseas at.the moment, ive managed to get two calls from them but no success. I actually don't.know.what more I can do. All jokes aside, and no bitterness intended, but I've been told by more than one person in SA that it's public knowledge that standard bank has dramatically deteriorated. Is this true? Please.let me know now if there is some substance to this so that I can get my money out of there. Going g to start posting on Facebook tmrw. Let's see what the general public thinks And BTW why am I now being charged a monthly sms fee ony current account?I never asked for this, not was I notified. Is this *****?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Aug 2024, 07:18Good day Brendan.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Aug 2024, 07:18
Official
Good day Brendan.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
BO
Brendan O's updateReviewer Update
08 Aug 2024, 16:19Still not resolved. Getting worse and worse.
Don't let them say its my fault for not supplying contact details. You called me on 30 July.
And for heavens sake if you want my contact details again, don't send the request from a no reply email address!!!
For clarity sake, my contact number is ***3505
Don't let them say its my fault for not supplying contact details. You called me on 30 July.
And for heavens sake if you want my contact details again, don't send the request from a no reply email address!!!
For clarity sake, my contact number is ***3505
BO
Brendan O's update08 Aug 2024, 16:19
Reviewer Update
Still not resolved. Getting worse and worse.
Don't let them say its my fault for not supplying contact details. You called me on 30 July.
And for heavens sake if you want my contact details again, don't send the request from a no reply email address!!!
For clarity sake, my contact number is ***3505
Don't let them say its my fault for not supplying contact details. You called me on 30 July.
And for heavens sake if you want my contact details again, don't send the request from a no reply email address!!!
For clarity sake, my contact number is ***3505
Standard Bank's replyOfficial
08 Aug 2024, 16:48Dear Brendan
Our team is looking into this matter.
Please be on the lookout for feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is looking into this matter.
Please be on the lookout for feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Aug 2024, 16:48
Official
Dear Brendan
Our team is looking into this matter.
Please be on the lookout for feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is looking into this matter.
Please be on the lookout for feedback.
Sorry for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***