CT
Charl T
1 reviews | Active since Mar 2009
09 Dec 2024, 14:44
Is standard bank even interested in keeping their clients ?
Absolutely atrocious service, after months of trying to get documentation together to re open an account they claimed that the account has now been updated and I should be able to gain access, once I arrived at the branch I was told that it was not the case and I was told that the person that should do the update to the system is now on leave and no one else can help me.
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Standard Bank's replyOfficial
09 Dec 2024, 15:02Dear Charl
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply09 Dec 2024, 15:02
Official
Dear Charl
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***