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strydomlizelle S
1 reviews | Active since Dec 2016
07 Nov 2024, 08:58
IS STANDARD BANK BANKRUPT? POOR SERVICE
Im a prestige client for 30years
My cheque card expired end Aug 24. They sent me a new card. But it DOESNT work. I stand like an idiot in a shop as the card keeps on declining. It is now TWO MONTHS LATER, 4 different cards deliverd to me AND STILL the cards do not work in a shop and now not even online. They now force me to use my credit card ... the only way to shop. IS STANDARD BANK BANKRUPT ??? The just make money out of clients now. Quickly to take monthly fees and intrest on the credit card
All they do is phone , no one knows what is going on
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Nov 2024, 09:06Dear Lizelle,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
This matter will be escalated to our Prestige banking team.
Please on the lookout for our call.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
This matter will be escalated to our Prestige banking team.
Please on the lookout for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Nov 2024, 09:06
Official
Dear Lizelle,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
This matter will be escalated to our Prestige banking team.
Please on the lookout for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
This matter will be escalated to our Prestige banking team.
Please on the lookout for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
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strydomlizelle S's updateReviewer Update
07 Nov 2024, 15:34please DO NOT CALL ME!!!! AS this is all Standard bank can do ... for TWO MONTHS NOW and nothing is getting resolved!
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strydomlizelle S's update07 Nov 2024, 15:34
Reviewer Update
please DO NOT CALL ME!!!! AS this is all Standard bank can do ... for TWO MONTHS NOW and nothing is getting resolved!
Standard Bank's replyOfficial
07 Nov 2024, 17:49Good day Lizelle
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Nov 2024, 17:49
Official
Good day Lizelle
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***