KR
Katlego R

1 reviews | Active since Sept 2025

13 Feb 2026, 11:13

Irste

I guess this is the only route I have to follow for Standard Bank to take me serious. Your CC service is wack!! I’ve been reporting that I’m struggling with resetting password for junior perks what’s app response as request complete and email Wendy asked I should send screenshot no response. I decided to call the CC the guy has no idea what I’m talking about! He then advised his putting me through to digital the phone has been ringing close to 10min

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Replies (1)
Standard Bank
Standard Bank's reply13 Feb 2026, 11:15
Official
Good day Katlego, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***

Best regards,