1 reviews | Active since Sept 2021
Irresponsible lending
Not returning debit orders and allowing my cheque account to go over allocated and agreed overdraft limit amount. Standard bank allowed debit orders to go through my cheque account even though my agreed upon overdraft limit had been reached and there were no funds in my account for the debit orders to go through. This is irresponsible lending and has caused mayhem in my life.My cheque account is now handed over to attorneys who constantly harass. Standard bank has created this problem by not reversing debit orders and put me further into debt with them.They do not come back with alternate options or discussion to resolve the matter and hope you you just go away or pay the amount the attorneys are demanding. Really Standard Bank after 38 years you treat your customers like this ,it’s a disgrace.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
On top of being irresponsible lenders I have to add that you are ***** as well.
I have not heard from anyone for over 3 weeks at Standard bank about my complaint.So you are not providing the best possible service and the matter has not been addresssed and the apology means nothing.
Kind Regards
Bruce Saunders
On top of being irresponsible lenders I have to add that you are ***** as well.
I have not heard from anyone for over 3 weeks at Standard bank about my complaint.So you are not providing the best possible service and the matter has not been addresssed and the apology means nothing.
Kind Regards
Bruce Saunders
