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Mmampenyane M
1 reviews | Active since Feb 2021
04 Jun 2021, 11:20
Irresponsible company
I wrote a review on the 19th of may and I got a reply saying my complain is taken care of now is the 4th and according to my request I want to check on how much I owe so that I can settle my car .....can a good samaritan help a poor confused widow with two different amounts from standard bank
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Replies (2)
Standard Bank's replyOfficial
05 Jun 2021, 01:48Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply05 Jun 2021, 01:48
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
MM
Mmampenyane M's updateReviewer Update
07 Jun 2021, 18:45I wrote a review on the 19th of may 2021,I got a reply saying the matter will be resolved soon,on the 4th of June I wrote a follow up review but it seems as if this company is very stubborn and irresponsible.....I need to settle the car but I need some answers before I can settle...standard bank I know that your service is very poor but I thought I will get help.
MM
Mmampenyane M's update07 Jun 2021, 18:45
Reviewer Update
I wrote a review on the 19th of may 2021,I got a reply saying the matter will be resolved soon,on the 4th of June I wrote a follow up review but it seems as if this company is very stubborn and irresponsible.....I need to settle the car but I need some answers before I can settle...standard bank I know that your service is very poor but I thought I will get help.