1 reviews | Active since Jul 2013
IRREGULARITY
6 Weeks back I was phoned by the Blue Bean Call Centre telling me that I qualified for a credit card and asked me if I wanted to complete the application. She asked me all my personal details which I gave to her. She then congratulated me and told me that my credit card for the amount of R20 000.00 will be sent to my branch.<br> I was given the once off amount and monthly costs that I will be paying. Now after 6 weeks when I phone the number that I was given by the lady for any queries no one picks up anything with my ID. I am really warried because this lady has got all my details even my banking details. Al the persons that I spoke to at the call centre tells me that they understand why I am warried and that they will investigate and come back to me.<br> This does not happen. I am really warried if this is how Standard Bank works and think I must take my banking to somewhere els.
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Best regards,
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
