Irate User of Standard Bank's Updated [& messed up] Application

Having signed into my SBSA app to buy prepaid electricity, I completed the transaction, only to find that the user interface has been messed up (by IT no less) to such an extent that I cannot find the message containing the prepaid electricity activation code. Previously the message appeared below the Buy icons [Airtime, SMS...] but now it is totally absent. No sign of any message containing the required activation code! The impression it creates is that SBSA's IT dept. messes around with stuff that works, not following good software life cycle processes-like TESTING to see that what has been 'tampered' with actually works-before it is released [Go Live] to the public. Past experiences also indicated that SBSA mainframe systems get launched without ANY training of their client-facing staff! All of this is totally unacceptable and someone [CIO?] needs to step up to the mark and explain why such poor workmanship is tolerated!! PS: The one star given is for the call center guy who helped me get hold of the activation code, otherwise I would assign NO STARS at all.