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Nokuthaba N

1 reviews | Active since Mar 2020

24 Feb 2024, 13:56

irate customer

I am at Standard Bank Eastgate and I have been inside the bank for 1:30 with no assistance. The workers seem to be tired and not interested to assist clients. This is totally unacceptable. Most clients left without being serviced due to the workers taking their time to assist. I am extremely disappointed with Standard bank. Very angry customer

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Replies (2)
Standard Bank
Standard Bank's reply24 Feb 2024, 14:06
Official
Dear Nokuthaba, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply26 Feb 2024, 16:26
Official
Dear Nokuthaba, 

We would like to thank you for giving us the opportunity to investigate and  resolve your matter. 

We are glad we could assist. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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