nS
ntokozo S
1 reviews | Active since Aug 2016
01 Sept 2022, 08:20
Irate client
Worst service ever, app**** for credit card and submitted all the documents beginning of August, I keep following up on mails they say I must send the documents, I have sent them several times with no feedback, how can I trust this bank...
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
01 Sept 2022, 08:28Good Morning Ntokozo
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply01 Sept 2022, 08:28
Official
Good Morning Ntokozo
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
nS
ntokozo S's updateReviewer Update
01 Sept 2022, 09:14Noted, I shall wait
nS
ntokozo S's update01 Sept 2022, 09:14
Reviewer Update
Noted, I shall wait
Standard Bank's replyOfficial
01 Sept 2022, 09:39Good day Ntokozo
We have responded via email and have received your response.
We will be looking into this matter and we will be in touch with further feedback.
Sorry for the inconvenience experienced thus far.
Kind regards
Standard Bank Help Centre
***
We have responded via email and have received your response.
We will be looking into this matter and we will be in touch with further feedback.
Sorry for the inconvenience experienced thus far.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply01 Sept 2022, 09:39
Official
Good day Ntokozo
We have responded via email and have received your response.
We will be looking into this matter and we will be in touch with further feedback.
Sorry for the inconvenience experienced thus far.
Kind regards
Standard Bank Help Centre
***
We have responded via email and have received your response.
We will be looking into this matter and we will be in touch with further feedback.
Sorry for the inconvenience experienced thus far.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
02 Sept 2022, 10:04Good day Ntokozo
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Sept 2022, 10:04
Official
Good day Ntokozo
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***