Irate

I spoke to Kabanga mulunda on a Saturday advising her that I do not have any debit order with any company however I can see that MTN tried to debit my account R5000 and I did not authenticate/ authorise any debit order the lady started being impatient on the call and I advised her there’s no need I feel that it’s a *****ulent debit order and it’s leaving me on a minus she advised she will put a stop on it if I give permission and the fee is R90 I then asked how am I being charged wherelese I don’t have an option on the app to stop the debit order that I did not authorise. Because I was desperate I told her to go ahead and stop the debit. Tonight I see the very same beneficiary MTN tried debiting R2500 leaving me on a minus. She also advised I should call the service provider and so I did but they weren’t of assistance they don’t know the debit order.

Can this matter be resolved stop unauthorised debit order and remove the minus I’m on!