KR
Katlego R
1 reviews | Active since Sept 2025
03 Feb 2026, 13:11
Irate
I called the Standard Bank group in connection to my banking app that’s been put on hold due to ***** I cannot even buy airtime nor any transaction . I’ve been transferred and put on hold for 8min!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Feb 2026, 13:13Good day Katlego,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Feb 2026, 13:13
Official
Good day Katlego,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
KR
Katlego R's updateReviewer Update
03 Feb 2026, 13:21I called the contact centre again requesting to find out the value from my daughters contract save that I opened and is currently debting from my account the lady wants to verify me with my daughters sum1 bank card which is longer in use how do I verify such !! Does it make sense to call for an investment and verify me with a bank card!!! Doesn’t make sense!!!! I want to cancel both accounts with immediate effect!
KR
Katlego R's update03 Feb 2026, 13:21
Reviewer Update
I called the contact centre again requesting to find out the value from my daughters contract save that I opened and is currently debting from my account the lady wants to verify me with my daughters sum1 bank card which is longer in use how do I verify such !! Does it make sense to call for an investment and verify me with a bank card!!! Doesn’t make sense!!!! I want to cancel both accounts with immediate effect!