Inward Payments Department is useless

If only there was an option for zero stars. I’ve lost count of how many times this has happened now.

Imagine working hard, away from your family to earn a living a only for Standard Bank to take 10 days (and counting) to make your own money available to you. Every pay day I have had to either send an email or write 1 of these reviews for them to decide to do their job. I went into the bank (which I shouldn’t have to do because I have a prestige banker, but she’s useless, only contacts me when she wants to sell stuff) and sat for 2 hours to complete a form which is supposed to get my international salary cleared without me having to do anything. This form turned out to be useless as my money is just not there. I have to work and at the same time stress about when I can use my own money. This is 2023, I think this bank needs to be reminded about how fast things are moving in the outside world, they seem to be stuck sometimes the 90s