HT
Hope T
1 reviews | Active since May 2025
03 May 2025, 20:23
Inward payment delays and zero assistance
Inward payment not allocated after being accepted. All debit orders have bounced, due to theor delay. I will have to be accountable to the respective companies without their assistance, as well as for the charges of all the missed and late payments caused by the delay. Methods provided for accepting inward payments are all not working, I have sent several emails detailing this. It is tiring dealing with an unresponsive system, let alone the inconveniences that comes with all the delays and inconsistencies, and this is not the first time too... anyway Thank you.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
04 May 2025, 08:05Good day Hope,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 May 2025, 08:05
Official
Good day Hope,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
HT
Hope T's updateReviewer Update
04 May 2025, 10:03Thank you.
May I please be contacted via email or via a teams/zoom meeting. I currently do not have reception to make receive phone calls.
May I please be contacted via email or via a teams/zoom meeting. I currently do not have reception to make receive phone calls.
HT
Hope T's update04 May 2025, 10:03
Reviewer Update
Thank you.
May I please be contacted via email or via a teams/zoom meeting. I currently do not have reception to make receive phone calls.
May I please be contacted via email or via a teams/zoom meeting. I currently do not have reception to make receive phone calls.
