1 reviews | Active since May 2017
Inward International Payment
To Whom it may concern
I am writing this out of sheer frustration as I am currently unable to access funds sent to me from abroad. I received an official SMS from Standard Bank on Monday notifying me of a pending international payment that I need to accept within 30 days.However everytime I try to access the International Payments/Inward Transfers section I am blocked by a continuos technical error message stating "Something went wrong.We couldn't display your payment details right now.Please try again. Following instructions in the SMS I sent an email with my account details to *** at 11:45 on Tuesday,I received an email with a reference number The 30 day countdown to accept the funds is running and I am deeply concerned that the money will be automatically reversed to the sender because of a technical system glitch from Standard Bank. I urgently request that someone from ITT contacts me directly via email/telephone to process this BoP manually and release my funds.
Thank you
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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