SA
Saarah A
1 reviews | Active since May 2026
03 Mar 2026, 16:48
Inward Forex Payment not being released
It's month end again, and standard bank just doesn't respond to my emails to relelase my Forex Funds into my account. Last month I had to leave a review in order to be contacted and responded to, and the exact same thing is happening this month, hence another review, either respond to my emails or just relelase my funds into my account. It should be that simple.
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Standard Bank's replyOfficial
03 Mar 2026, 16:59Dear Lauren,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Mar 2026, 16:59
Official
Dear Lauren,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***