OM
Okuhle M
1 reviews | Active since Nov 2024
22 Jan 2025, 08:50
***** Investigations.
Very poor service from ***** investigations team. A rightful payment was made on my account and then the person who transferred the funds disputed the transaction after a personal altercation. As we both use standard bank my account is still blocked days later and I can't access my funds. I have submitted everything that was required that I have access to. I'm extremely frustrated and disappointed by the lack of updates. I will definitely close my account after this ordeal.
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Replies (1)Standard Bank's replyOfficial
22 Jan 2025, 08:55Good day Okuhle,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jan 2025, 08:55
Official
Good day Okuhle,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
