NC
Natalie C
1 reviews | Active since Jan 2014
31 Oct 2020, 15:59
Invested staff members
After several attempts to link an investment account and access funds in a virtual account, a lady staff member (did take down the name) on the 26th Oct provided excellent service and logged a query for the virtual account which she advised needed to be resolved by another dept. On the 30th Clint Petersen made contact and resolved my problem with the virtual card. Thank you for listening and providing a good service
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
01 Nov 2020, 02:10Hello Natalie Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's reply01 Nov 2020, 02:10
Official
Hello Natalie Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***