MN
Malcolm N

1 reviews | Active since Dec 2016

30 Oct 2023, 15:05

Invalid/*****ulent credit card charges

Standard Bank charged me interest last month and are unable to explain it. They sent 3 e-mails acknowledging my query and thereafter have ignored my e-mails.

This month they raised *****ulent charges on my credit card statement, charges which are dating back 6 months! I sent an e-mail today and still await acknowledgement/response on it.

0
Replies (1)
Standard Bank
Standard Bank's reply30 Oct 2023, 15:09
Official
Hi Malcolm

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***