AJ
Annette J
1 reviews | Active since Dec 2018
18 Sept 2021, 16:28
Internet/cellphone banking
Contacted help line, but they keep putting me back to the original switchboard and I cannot get to the person to help me with my internet and cellphone banking. I upgraded them and now I cannot access my accounts as it days my card number and password does not match what is on record. I have recently received a new card and password and now I cannot access my banking and the nearest bank is 150 km away. PLEASE I need to do my payments. Contact me Annette Jackson on *** urgently
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
19 Sept 2021, 02:34 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply19 Sept 2021, 02:34
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***