TS
Tariro S

1 reviews | Active since Nov 2017

27 Dec 2017, 09:10

Internet transfer

I had a transfer made to my Standard bank account from an FNB account on 24 December 2017.Up to now that transfer hasnt reflected in my Standard Bank account.I have had numerous transfers from this FNB account before.What an inconvinience.Standard bank mentality is still stuck in the old cheque book days.Shape up please this is unacceptable.Discovery Bank is coming and I wont be loyal to antique minded Standard Bank.

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Replies (2)
Standard Bank
Standard Bank's reply27 Dec 2017, 09:42
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Best regards,

TS
Tariro S's update27 Dec 2017, 10:46
Reviewer Update
Its just your usual empty apology which doesnt help my situation.I really dont buy it.