1 reviews | Active since Jul 2015
internet services
Im so disappointed with the experience that I encountered today with standard bank services My brother transferred some cash into my account via internet to my surprise he sent me proof of payment as confirmation but funds did not reflect in my account I had to call the support centre to assist me with this pandemonium<br> Damn the attitude from the lady was pathetic I don't know if its because of the cold weather.<br> My main concern is How on earth a transfer from standard bank to another standard bank account holder take 24 to 48 hours to reflect because if my brain serve me right that only happens if its different banks i.e standard and Absa<br> I thought the slogan of standard bank says MOVING FORWARD it seems like you are moving back wards really if you can not attend such issues you will find yourself with staff members not clients<br> I'm Considering Moving my account to Another financial institution where things happen<br> I don't even want to add about the offline of your Internet, Atms not working due to system failure getting sms for another person account information the list is endless
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Best regards,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
