Internet Profile

I really do not know where to start... 1. We left Standard Bank years ago due to bad client service. 2. Now, we registered a new bond and our bond originator advised us to go through Standard Bank . 3. Part of the deal was a better interest rate if we open current accounts, so we moved. 4. After numerous issues, all was sorted. OR WAS IT???? 5. For the last 2 weeks I cant get into my internet profile, with a "try later message" 6. 2 Weeks later, I still cant get internet access, but NOBODY can help me, went to the branch, from there internet banking. Get told it must be referred to IT with a turnaround time between 3-5 days. Now I get the confirmation sms...ref.. ********** 668...and get informed it will be sorted by 20 March. Seriously???

How pathetic is this. For 1 we are actually now seen as new clients, but we get exactly the **** service of 7 years ago. Secondly I will get a confirmation that will state you are looking into the matter and will respond in 48 hours!

So now I cant use my internet banking, cant make any online transfers, that is the way we operate in 2018!