NM
Nkagisang M

1 reviews | Active since Oct 2017

15 Oct 2017, 00:02

Internet *****

On the 21st of December 2016 i received a call from the department of ***** confirming the transactions that took place in my current account and a case of ***** was opened with the reference number 005611. After 6 weeks i received a call from Justice asking me if I recall giving anyone my card number and pin and told me to try a think who did i give my details to and he will call me again so its been almost 9 months now since I've waited foe his call and every time when I try to contact him he is unavailable so please help me regading this. A total amount of R33800 was ****** from my account ********** 17 and only R9800 was recovered.

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Replies (2)
Standard Bank
Standard Bank's reply15 Oct 2017, 05:46
Official

Thank you for posting your comments.Your matter was escalated accordingly.We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Oct 2017, 15:24
Official

Dear Nkagisang Mosella

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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