1 reviews | Active since Oct 2016
Internet Banking Sucks both old and new! **** Service
<p>I am a Prestige Banking customer with a Titanium Account, and I have been struggling for more than 4 months trying to get on to internet banking with Standard Bank. I am referred to a branch every time. Last interaction with the branch was 3 or 4 weeks ago... updated my mobile number (for one time pin) and email address... on ALL accounts. Still can't get one time pins, don't receive emails... and can't log-in on the site - Moving you forward? I don't think so - this is like stone age technology - Still have to go to a branch for everything! Standard Bank sucks! Stay Away!!!!!!!!!!!!!</p>
Good day Johan Lewies
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Johan Lewies
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Johan Lewies
Thank you once again for your posting.
I refer to our telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Johan Lewies
Thank you once again for your posting.
I refer to our telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Hi Clint,
Thanks for getting back to me and resolving the issue. I hope those guys at Standard Bank take REAL good care of you, especially taking into account I might need your help again some time.
Pitty the guys in the branches are not as good and helpful as you are.
Your were really brilliant, and all is resolved.
Thanks again
Hi Clint,
Thanks for getting back to me and resolving the issue. I hope those guys at Standard Bank take REAL good care of you, especially taking into account I might need your help again some time.
Pitty the guys in the branches are not as good and helpful as you are.
Your were really brilliant, and all is resolved.
Thanks again