RB
Roger B

1 reviews | Active since Mar 2009

21 Jun 2016, 06:53

Internet Banking Service

<p>Whilst trying to settle my car this morning on my standard bank internet banking portal, the error I kept getting it is that the "beneficiary reference" number was invalid, this is the same ref provided to me by Wesbank (11 digigit number, i.e. my car loan account number) why is this an issue!?</p> <p> </p> <p>I am a Prestige customner and the higher monthly fees have not provided me with the service promised, this is unacceptable</p>

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Replies (1)
Standard Bank
Standard Bank's reply21 Jun 2016, 08:09
Official

Good day Roger J.E

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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