WV
Werner V
1 reviews | Active since Mar 2009
05 Jan 2016, 07:39
Internet Banking Secure Message System Dysfunction
Standard Bank has a Secure Message System on Internet Banking and in my experience Secure Messages are ignored by the recipients. What is the point of having this function if it is not working. I sent a secure message 24 hours ago to increase my monthly EFT amount. I have had no response.<br> <br> I urgently need to pay someone but now I cannot due to the system not working
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Standard Bank's replyOfficial
05 Jan 2016, 15:36Hello wvivier,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply05 Jan 2016, 15:36
Official
Hello wvivier,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,